privacy policy

This Privacy Policy sets out the basis on which any personal data, including but not limited to payment data, and other data we collect from you or from other sources or that you provide to us ("Data") will be treated by us. FOR YOUR ACCESS AND USE OF THE [email protected] WEBSITE AND/OR THE MIXO MOBILE APPLICATION (COLLECTIVELY, THE "SITE"), SERVICES AND APPLICATIONS (COLLECTIVELY, THE "SERVICES"). We understand the importance of this data, and we are committed to protecting and respecting your privacy. Please read the following carefully to understand our data practices. By using our Services, you consent to the processing of data in accordance with this Privacy Policy.

References to the pronoun of the first person (or the like) in this privacy policy are references to Elite Zone Company Limited – Mixo – and references to “you” or “user” are references to you as an individual or legal person, as the case may be.

What data may we collect from you?

We may collect and process the following data:

Data you provide by filling in forms on the Site, including data provided when registering to use the Site or other joint registrations

If you download or use our mobile application, we may have access to details about your location and mobile location, including your unique device identifier.

Details of the transactions you have made through our site and details of our processing and delivery of the products you have ordered.

Details about your computer or mobile phone

Your email address provided to us by third parties who have confirmed to us that they have your consent to share your email address.

Pictures of the products that you ordered from the store, whether before or after receiving them, and we have the right to use them in social media or various advertising methods.

Any other data we consider necessary to enhance your experience of using the Site.

How do we use your data?

We may use data in the following cases:

To provide you with information, promotions, products or services that you request from us or we think you may be interested in, and where you have consented to be contacted for such purposes.

To provide you with authorized services

To improve our services and to provide better and more personalized services.

To ensure that the content of our site is presented in the most effective manner for you and for the device you are using to access our site.

To notify you of changes to our site.

For any other reason we deem necessary to enhance your browsing experience on the Site.

To whom can we disclose data?

Data about our customers is a very important part of our business. Therefore, we only share data as stated and with companies that follow practices that have protective features

Third parties. To provide our services, we may cooperate with other affiliated companies or non-affiliated service providers such as delivery companies, etc. and you understand the importance of these companies having access to relevant data to perform their tasks.

Protecting our Site and Other Sites: We release customer account and other personal data when we believe that disclosure is appropriate to comply with laws and law enforcement investigations and to protect the rights, property, or safety of our users or others. This includes exchanging data with other companies and organizations for several reasons, including fraud protection and credit risk reduction.

Please note that our website may contain links to and from websites of the networks of companies that we deal with, advertisers, and our affiliates. these policies

How do we store your data?

The data that we collect from you may be transferred to or stored at a location inside or outside the Kingdom of Saudi Arabia. It can also be processed by a team working inside and outside the Kingdom of Saudi Arabia. However, this work team works for us or for one of our suppliers. This staff is involved, among other tasks, in fulfilling your order, processing payment details, and providing support services

We will store data for as long as necessary in accordance with this Privacy Policy or as required to comply with any law

What protection standards do we apply?

We take the necessary steps from a technical, commercial, technical and administrative point of view to ensure that the data is handled safely and in line with this privacy policy and only employees, service providers and agents who have to know the data will be allowed to access it in order to carry out their work.

It is important for you to ensure that your password is protected as sending data over the Internet is not completely secure. Although we will do our best to protect the data, we cannot guarantee the security of the data transmitted to our site, and you bear the risk of transmitting any data.

How do you access and modify the data?

You can access a wide range of data about your account and your interactions with the Site for the purpose of viewing and, in some cases, updating the data.

Examples of data that you can easily access on the site:

Updated data regarding your most recent purchase orders.

Personally identifiable data (including name, email, password, correspondence, and personal advertising preferences).